Last updated 9 November 2026
Terms of Service
These terms govern your use of PawMerge, a service based in Indonesia. By creating an order you agree to them and to our Acceptable Use Policy.
What we provide
PawMerge creates artistic portraits from photos you upload, using third-party AI image models. We are an independent service and are not affiliated with the providers of those models. Portraits are AI-generated interpretations: likeness, details and backgrounds may differ from the originals.
Your photos and permission
- You may only upload photos of yourself, your pets, and people who have agreed to be included.
- You must not upload photos of anyone under 18 unless you are their parent or legal guardian.
- You keep all rights to your photos. You give us a limited licence to process them only to make your portraits.
Prohibited content
You may not use PawMerge to create nudity, sexual or sexually suggestive content, or any content that is violent, hateful, harassing, deceptive, or that impersonates someone. Our styles are fixed and family-friendly, and we use automated safety checks. Orders that break these rules are cancelled without refund. Details are in the Acceptable Use Policy.
Previews, prices and payment
- Your first 3 portraits are previewed free with a watermark.
- Unlocking is a one-time payment shown before checkout, including applicable taxes. There is no subscription.
- Each paid portrait includes 2 free re-rolls.
- Payments are processed by Creem, our merchant of record, under their terms.
Refunds
Because you see your previews before paying, purchases are generally final. If a paid portrait fails to develop or is clearly defective and re-rolls don't fix it, contact support@pawmerge.com within 14 days and we'll make it right or refund it.
Your portraits
Once paid, you may download, print and share your portraits for personal use. Do not present them as real photographs in a way that could mislead others.
Liability
The service is provided as is. To the extent the law allows, our total liability for any claim is limited to the amount you paid for the order concerned.
Governing law
These terms are governed by the laws of the Republic of Indonesia, without regard to its conflict-of-law rules. This does not take away any rights you have under the consumer protection laws of the country where you live.